Mar 27, 2025 · You can use these steps to complete the process on your end: To activate your internet modem using the Xfinity app, follow these steps: Ensure you are a Primary, Member, or Manager …

Aug 14, 2017 · ANSWERED: How to Self Install and Activate Your Internet Equipment Activate an Xfinity Gateway or third-party modem with the Xfinity app Learn more about activating your Xfinity …

Jun 1, 2022 · I am getting a new modem today (already an Xfinity customer) because my old one doesn't support the new speed of my plan. How will I go about activating the new modem once I get it?

May 10, 2025 · Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem …

Jul 12, 2025 · My old modem died, so I went to the Xfinity store and got a new xFi Gateway. My phone is no longer compatible with the Xfinity app, so I can't use the app to activate the modem. I tried to call …

Dec 29, 2024 · Hello, @user_ohjkq7! Were you able to get your modem activated? Did the steps from @EG help? Remember, that you may need to try all the coaxial outlets in your home. Also, the …

Oct 2, 2024 · Hi, My phone can not install the app due to the low system version (can't be updated). And I already got my xfinity modem and want to activate it. How do I do that without the app?

Apr 26, 2025 · To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack …

Jun 19, 2024 · In this case, we needed to activate the modem for this user since they were not able to access the Xfinity App. It was a pleasure working with you. I am an Official Xfinity Employee. Official …

Aug 27, 2024 · I have purchased a new modem and need to activate it. How do I do that?