ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
Revolutionize IT Support with Jira Service Management | Atlassian
Free your service team from mundane tasks. Collaborate with AI agents that triage requests and intelligently suggest resolution steps so your team can focus on work that drives impact.
ITSM software features - Atlassian
Powered by Atlassian Intelligence, the virtual service agent automates support interactions right from within Slack to free up agent time and deliver exceptional service at scale.
ITSM software by Jira Service Management | Atlassian
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.
IT Operations Management (ITOM) by Jira Service Management
Jira Service Management provides a comprehensive solution for incident management. Keep critical services always-on and high performing with a single AI-powered platform that integrates alerting …
Was ist IT Service Management (ITSM)? - Atlassian
Durch die nahtlose Integration in Praktiken der Zusammenarbeit und die hohe Benutzerfreundlichkeit ist Jira Service Management ein strategisches Tool für IT-Teams, die ihre ITSM-Strategien verbessern …
Der vollständige Leitfaden für Enterprise Service Management (ESM)
Ein Beispiel für ESM ist der Aufbau eines Servicedesks, der von allen Teams im gesamten Unternehmen genutzt werden kann. ESM basiert auf IT-Workflows, damit die Nachfrage nach und …
What is IT Service Management? - Atlassian Community
Aug 20, 2023 · An example of an ITSM tool with extensive service desk functionality is Jira Service Management (JSM). JSM provides a comprehensive platform that supports ITSM practices such as …
A brief overview of Jira Service Management - Atlassian
Built on the Jira platform, Jira Service Management is Atlassian's solution that empowers all teams to deliver high-velocity service management.
Atlassian - a Leader in the 2022 Gartner Magic Quadrant for ITSM ...
Nov 3, 2022 · Three years ago, we doubled down on the ITSM market and introduced the first service management solution to unlock high-velocity service teams. Today, we’re pleased to share that …