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  1. Contact Support

    If your issue is Bluetooth-related please provide your phone model and operating system. Please note that Technical Support Team cannot assist with adjustments to hearing aid internal …

  2. Bluetooth - Phonak

    Nov 21, 2025 · Troubleshoot problems with connectivity to Bluetooth or the app In the event you experience trouble with your connections, please check that your phone’s operating system is …

  3. Contact Support

    Customer Support Tell us how we can help.Need Answers Fast? Find what you need here.

  4. iPhone

    5 days ago · Connecting to your smartphone for phone calls, audio, and the app What hearing aid should be selected from the list on the mobile phone? Phonak hearing aids use multiple …

  5. Phonak Support Center

    Commonly Asked Discover hands-free phone calls and stream audio directly to your hearing aids from your iPhone or Android phone. Also find out about the tips and tricks to help you get started.

  6. Support - Phonak

    Support Your Phonak hearing aids are compatible with Bluetooth for taking phone calls and listening to audio (like music or podcasts) from your phone. You can also adjust your Phonak …

  7. Why is there no sound coming from my Phonak hearing aids?

    Phonak hearing aids are not functioning. There is no sound from hearing aids (no amplification).

  8. Contact Support

    Customer Support Tell us how we can help.* First Name

  9. Hearing Aids - Phonak

    Nov 25, 2025 · Why can’t I answer calls using the button or double tap on my Phonak hearing aids? Once the hearing aids are paired with a phone via Bluetooth, the multi-function button on …

  10. Why do my Phonak hearing aids hang up calls, pause streaming, …

    Why do my Phonak hearing aids hang up calls, pause streaming, or activate Voice assistant unexpectedly? These behaviors may be caused by a high sensitivity level of Tap Control. You …