AI agents are beginning to research, compare, and even buy products on behalf of consumers. But as tech companies and ...

Walmart's new anti-theft measures have basic items locked behind plexiglass, forcing shoppers to wait for employees. What used to be quick errands now require planning and patience as retailers combat ...

Early one Saturday morning, psychologist Hannah B. Waldfogel walked into a parking lot that looked like a small disaster zone — carts jammed against curbs, tipped over in parking spots, rolling freely ...

Early one Saturday morning, psychologist and behavioral scientist Hannah B. Waldfogel arrived at a parking lot to find a crime scene of sorts. “One cart was wedged into a curb, another sat toppled ...