Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a new ...

Based on a survey of 11,000 adults in 50 states, one-quarter of American adults have had a package stolen this year. The ...

Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as ...

Meta is reportedly working on an AI-powered search engine that will crawl the web for information, a move that could disrupt how advertising is sold online. By cutting outside search engines out of ...

The retail industry is bracing for more than just the usual surge of cyberattacks this holiday shopping season. Artificial intelligence-driven threats pose significant risks to both retailers and ...

Meta is reportedly working on an AI-powered search engine that will crawl the web for information, a move that could disrupt how advertising is sold online. Currently, Meta’s AI chatbot gets ...

A new privacy report ranking the top 15 social media platforms found Reddit and Snapchat as the least intrusive on their users' privacy. At the other end of the spectrum were Meta products Facebook, ...

The adage "different strokes for different folks" now guides public relations strategies, particularly in maintaining engagement with diverse generational clientele. Generation Z, sometimes called ...

Poor-quality product data routinely has severe implications for retailers. If left unresolved, bad data hinders the effectiveness of business operations, product search and discovery, customer ...

In addition to targeting retail websites, fraudulent purchases and fake returns not only result in direct financial losses but also create additional costs and burdens for both sellers and customers.