Due to its Salesforce features, it is easy to use, and different companies can change their operations, communication, and ...

Salesforce has changed the way companies manage their customer relationships. It is a robust CRM system that improves ...

In the ever-changing digital age, there has been a growing demand to modernize government services, improve citizen ...

If a software product is successful enough, you'll probably be able to find a company building an open source alternative.

Salesforce is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, Calif.

Salesforce’s data shows that retailers using AI agents in their customer service functions have seen engagement on their chat ...

Salesforce has this week announced agentic lifecycle management tools to allow businesses to safely test out AI agents.

Salesforce is deploying AI agents to streamline operations, boost productivity, and enhance user experiences. CEO sets target ...

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

Salesforce is experiencing a global outage that is impacting a large swathe of users. The ongoing issue began at 05:55 UTC, and affects instances at its IT3, IT4, IA7, HN3, and HN4 data centers.

Salesforce is introducing a new paradigm for businesses adopting autonomous agent technology, almost immediately after losing ...

Jim Cramer, the host of CNBC’s “Mad Money,” lauded Salesforce.com Inc. (NYSE:CRM) for its innovative artificial intelligence ...