Google, Salesforce

Salesforce and Google Bring Gemini to Agentforce
Salesforce and Google Cloud are deeply integrating their customer service platforms – Salesforce Service Cloud and Google Cloud’s Customer Engagement Suite – to create a seamless and intelligent support experience. Expected later this year, this unified approach empowers AI agents in Service Cloud with:
Salesforce Expands Partnership with Google Cloud
Salesforce and Google Cloud are deeply integrating their customer service platforms—Salesforce Service Cloud and Google Cloud's Customer Engagement Suite—to empower AI agents in Service Cloud with real-time voice translation, sentiment analysis, and agent-to-agent intelligent handoffs across all channels.
Salesforce Dismisses Big Cloud Deal Rumors with Tech Titans, Sticks with Google
Salesforce (CRM) has dismissed rumors of a big cloud deal with tech titans like Microsoft (MSFT), Alphabet’s (GOOGL) Google, and Oracle (ORCL),
Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion
Google Cloud is at the forefront of enterprise AI innovation with millions of developers building with Google's cutting-edge Gemini models and on Google Cloud's AI-optimized infrastructure. This expanded partnership will empower Salesforce customers to build Agentforce agents using Gemini and to deploy Salesforce on Google Cloud.
Google Cloud Wins $2.5B Deal With Salesforce, Adds Gemini Into Agentforce
By offering better integrations with Salesforce, Google hopes to encourage customers using Microsoft products to make the switch.
Gemini Lands On Agentforce: A Bold Move By Google And Salesforce
This high-profile collaboration may spur similar deals across the industry as organizations seek the best mix of software and AI capabilities.
Salesforce strikes multibillion-dollar deal to bring its AI agents to Google Cloud
The new, seven-year deal, announced today, will enable Salesforce customers to run their Agentforce AI agents and its customer relationship management software on Google’s cloud infrastructure, where they can take advantage of an extensive range of data analytics products,
The skill Salesforce's AI exec told us is more important than learning to code
Salesforce exec Jayesh Govindarajan told BI having "agency" and "drive" to get something built to solve a problem is a key ...
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Salesforce is Not For Sale: CEO Marc Benioff Debunks Billion-Dollar Acquisition Rumors
Salesforce CEO Marc Benioff denies rumors of a $1B acquisition, emphasizing the company’s commitment to building AI-driven ...
How DeepSeek Could Benefit Salesforce And Agentforce's Potential (Earnings Preview)
Salesforce, Inc.'s AI-driven Agentforce boosts productivity, reduces costs, and drives stock gains, with potential for higher ...
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Salesforce: Latest news and insights
Here’s a first look at what can be achieved using it. Why are Salesforce and Workday building an AI employee service agent together? July 26, 2024: Salesforce and Workday are partnering to build ...
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Salesforce slashes 1,000 jobs while hiring for AI roles
the leading customer management software maker is building a team focused on the company's AI agent products. As of Tuesday afternoon, Salesforce still had more than 1,000 jobs posted on its ...