With AI-powered recommendations in Next Best Action, we’re enabling CRM users to move beyond guesswork and take the ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

NY, UNITED STATES, January 8, 2026 /EINPresswire.com/ — Inogic, a leading Microsoft Gold ISV Partner and pioneer in Dynamics 365 innovations, today announced a ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Dynamics customers can now get their hands on the suite’s latest update, which includes the ability to add the Cortana voice-command technology to the company’s CRM software. Users will be able to ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...