You can address a number of workplace issues through surveying employees and their managers. However, surveying your workforce on topics such as poor performance takes careful planning. You should ...

Many small-business owners use online surveys to perform targeted market and other types of research to find ways to improve their businesses. SurveyMonkey's online service offers you all the tools ...

Investing in a well-executed survey—and answering the “so what?” question while offering a killer stat—will help your organization stake out and maintain a thought leadership role. The Fast Company ...

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

When it comes to getting customer feedback, you may casually ask patrons questions in your store and look at your online reviews from time to time. But if you want to truly gauge how your business is ...

When you think of ideas for your content, do you write about what you’re interested in or do you structure titles based on the pain points of your audience that can generate an emotional connection by ...

UB Learns offers a variety of formative and summative assessment tools. Choosing the correct tool such as surveys, self-assessments or quizzes can benefit the students as well as instructor. For ...

Effective customer surveys share some common traits: they're clear, concise, focussed and more. There’s an art to creating effective customer satisfaction surveys — too long and few customers will ...

Understanding and acting on employee feedback is critical to fostering a thriving company culture. While many organizations use surveys to gauge employee sentiment and satisfaction, they don't always ...