Salesforce's rollout of Agentforce and focus on AI applications have improved the market's confidence in the CRM technology ...

He says the capabilities of AI chatbots are overhyped, but anticipates dramatic tech advances that will change the workplace ...

We recently published a list of 15 AI News That Broke The Internet. In this article, we are going to take a look at where ...

Thanksgiving weekend has long been seen as the traditional start of the most important sales period for retailers, and so far ...

Salesforce is set to report third-quarter earnings after the market closes Tuesday, with analysts largely bullish on the ...

Salesforce predicts that AI will influence 19 percent of global Cyber Week sales, up two percentage points from 2023’s figure ...

U.S. e-commerce sales on the unofficial shopping holiday hit a record this year, with online spending hitting $10.8 billion, ...

Meta hired Salesforce’s CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta’s ...

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Agentforce is how humans with AI drive customer success together, equips organisations with autonomous agents that boost ...

Meta, the parent company of Facebook and Instagram, has hired away Salesforce’s head of AI to run a new product group ...

The business case for AI agents. With consumption-based pricing, AI agents offer cost-effective solutions for enhancing ...