TAMPA, Fla. - Tampa International Airport has earned another accolade. TPA was ranked as the No. 2 large airport in the country in the 2024 J.D. Power North America Airport Satisfaction Study. The study measured passengers’ satisfaction in seven ‘core dimensions’ of customer experience, including:

A J.D. Power study indicates that despite crowded airports and increased prices, North Americans continue to travel.

Cleveland Hopkins International Airport ranks last in customer satisfaction when compared to similarly sized airports in North America, according to a new study from J.D. Power. The consumer data firm early Wednesday released the results of its 19th annual North American Airport Satisfaction Study.