A KnowledgeManagementSystem (KMS) is a pivotal tool in this endeavor. In this comprehensive guide, we will explore the concept of a KnowledgeManagementSystem, its core components, benefits, and its crucial role in enhancing organizational performance.
Knowledge management systems archive, organized, and allow collaboration on important information. They can also be used to increase customer satisfaction.
Knowledge management is a process of creating, storing, using and sharing knowledge within an organization.